GULF POOL SERVICES, INC
State of Florida Licensed - CPC #1458054  
             
850-543-2715
Fort Walton Beach - Mary Esther - Navarre - Niceville
850-543-2715
Destin -Miramar Beach -Santa Rosa Beach- Crestview
(850) 543-2715
Frequently Asked Questions

QUESTION:
What is the difference between a CPO license and CPC license?

ANSWER:
A CPO license permits an individual to maintain pool chemistry on a commericial pool. A CPC license permits a company to make repairs to all
residential and commericial pool equipment. A CPO without a CPC license is not permitted to make repairs to residential or commercial pool
equipment in the State of Florida

QUESTION:
Great service plans, but I don't think that I need year round weekly service, are the plans adjustable?

ANSWER:
Yes, Gulf Pool Service will work with you to adjust your seasonal pool service needs.  We can switch service plans to biweekly during the
colder months or even to Chemical and Filter Only plans if you cover your pool in the winter.

QUESTION:
Will the technicians clean up debris after a heavy storm or hurricane?

ANSWER:
Yes, Gulf Pool Service will schedule hurricane and storm debris but this service is not considered regular service. Additional charges will apply.

QUESTION:
Will the technicians clean my pool during lightning, thunder or rain?

ANSWER:
In the event that inclement weather that may include lightning, technicians will not perform pole work. This is for the safety of the technician as
well as your property. You will be charged a reduced rate for this visit.

QUESTION:
Do I need to sign a service contract?

ANSWER:
No. Gulf Pool Service does not provide you a contract to sign. You may cancel service at any time.

QUESTION:
Why do some salt pools cost more to service?

ANSWER:
Salt pools may use more chemistry than "chlorine" pools  depending on type and size of pool. Salt generator cells also require periodic
cleaning to keep the system running efficiently.

QUESTION:
I don't need regular service but would like my pool maintained while on vacation or out of town. Is this offered?

ANSWER:
Yes. If the pool is in a maintained condition cleaning can be arranged. If the pool s in bad shape a clean up fee can be arranged. Please give
us one weeks notice we will gladly put you on the route for the duration of your time away from home.

QUESTION:
What is the yellow algae?

ANSWER:
Yellow algae is very prominent when there is logs of trees debris after wind storms. Yellow algae is resistant to chlorine and requires different
pool chemistry and numerous visits to eliminate.

QUESTION:
My pool doesn't seem to stay clear enough, and there is always dirt or dust on the bottom of my pool.  What is going on?

ANSWER:
years, even shorter for heavily used pools.  Typically a home owner should have the sand removed and replaced in a sand filter every five to
seven years.  Sometimes it may be wise to replace the internal plumbing of the filter (the laterals) while the sand is out as that is the only time
the laterals can be replaced, though this is not necessary with every sand change.  You may also need to have the diverter valve (the valve
on top or on the side of the sand filter) looked at closely as well as the o-rings and gaskets as this may be all that is required for this issue.  
If the diverter valve or gaskets are bad than water is not being filtered at 100%.
QUESTION:
What is the yellow algae?

ANSWER:
Yellow algae is very prominent when there is logs of trees debris after wind storms. Yellow algae is resistant to chlorine and requires different
pool chemistry and numerous visits to eliminate.